Managing anti-spam & anti-virus services

When you subscribe to the Anti-Spam and/or Anti-virus Services, you will be able to login to The Console™, your password-protected admin panel and assign Spam and/or Virus Protection to as many email addresses as you have licences.

Check the Anti-spam or Anti-virus box and click "update" to add the Service.

Depending to which services you have subscribed, you can enable anti-spam and/or anti-virus protection on each email address.

Account	Type	Options		AntiVirus	AntiSpam
admin@netregistry.com.au	POP	edit	delete

How do the services work?

The Anti-Virus Service simply passes each email through an enterprise grade anti-virus server here at Netregistry, which is updated automatically for new viruses every day.

Our Anti-Spam Service intercepts incoming emails addressed to your employees. It runs a number of Rules Tests against the email. Points are assigned for each time an email fails one of the Rules Tests.

Reasons emails fail a Rules Test and get defined as Spam

• Email contains the words "Opt In" or "Opt Out"
• Email contains the word "FREE"
• Email uses unnecessarily large numbers of exclamation marks
• Email does not have a real name in the reply address
• Email has a fake reply email address
• etc
• etc
• There are over 600 Rules against which the email is tested

What happens to Spam

If a sufficient number of rules are failed, the email is defined as Spam. The email will sent on with '*****SPAM*****' in the Subject line

Adjust the sensitivity

If you feel Spam is still getting through, you can increase its sensitivity

Current Threshold	5.00
Enter new threshold	1 2 3 4 5 6 7 8 9 10

The lower the number, the fewer Rules Tests need to be failed, before the email get labelled Spam.

What next

Once you are happy the Spam sensitivity is blocking unwanted email, and not email from friends, you can filter all your Spam Emails into your Trash.

• Open the offending email
• Choose "Actions" from the top tool bar in your email software
• Choose "Create Rule"
• Choose the conditions that says "with *****SPAM***** in subject line"
• Move email to Inbox > Trash

If you have difficulty with this process, don't forget you get unlimited technical support at Netregistry.

Other options

As an extra measure you can set up a Outlook spam filter

If you want someone to be caught by the Spam Filter, but their emails are not failing the Tests, you can add their email address to a Blacklist.

If you find one of your friends tends to write emails that gets defined as Spam, you can add their email address to a Whitelist. Their emails will not get stopped.